Value Added Services
Aside from the above we have decided to go an extra mile. We believe in an educated customer who is able to engage his or her hired professional beyond just the Valuation or the estate agency deal.
We have been engaged by Clients to explain ourselves on the work done. We still continue to be available at no extra cost. Our reports always state that any discrepancy must be referred back to the Company and our Principal Valuer is always available by phone or in person to clarify, explain and assist with any query the Client might have.
Usually Clients take advantage of this platform to ask about their other property investments, which we gladly welcome. This service is otherwise offered as (paid) consultation for customers who have not paid for any other service.
At Maruping Real Estate we pride ourselves in public education especially relating to matters of Real Estate. We have in the past and present devoted resources and time for radio interviews as well as print media. Our Principal runs a Facebook group interaction where members can ask questions and be provided with any information related to property. The Facebook Group is called “Talking about Property!”. This group presently has over 4000 members.
At no cost, we have recently participated in Wellness Weeks of Botswana Bureau of Standards (Gaborone) and Boswelakgosi CJSS (Manyana) where we gave presentations (on the property market/land/real estate/real estate investment etc) and fielded questions from staff members (from cleaners to professional). This service continues to be offered. It is usually by invitation by an existing Client who feels colleagues could benefit from his or her experience with Maruping Real Estate.
At Maruping Real Estate we also aim to be in a position to provide information related to the industry. Clients may call just to get a number of a Land Surveyor, an architect, a lawyer etc. We source and keep public information from our parent Ministry. Our staff members often get re-tooled on current developments so that they may adequately assist potential Clients.